~ shipping policies ~

We recognize the internet is a hard, weird, intimate space, and we’re here to make your experience as painless as humanly/digitally possible.

P R O C E S S I N G

All ready-to-ship orders will be shipped within 1-3 business days after purchase. All made-to-order products will be shipped 3-5 business after purchase. For all custom orders, we will be in direct contact about shipping timelines.

*COVID-19 UPDATES*

Due to strained resources, all orders will be shipped within 7 business days of purchase. We appreciate your patience and understanding through trying times and thank you for bearing with us.

S H I P P I N G

All orders are shipped through USPS Priority Mail. Please allow 3-5 business days after shipping date for package(s) to arrive. If express or rushed shipping is needed in any capacity, please contact us and we will be happy to accommodate as best we can.

For all local Austin orders, feel free to contact us directly or use code LOCALS to waive shipping cost and pickup your order at our Austin address. Details for pickup will be provided post order.

R E T U R N S + E X C H A N G E S

Unfortunately, refunds and exchanges are not offered on any orders. If items were damaged during shipping, please contact us directly for assistance (we got you). If you’re experiencing any other issues with your order, contact us immediately for help in working out the best step forward.

WE ALL DO. LET’S TALK ABOUT IT.